When raising data inquiries as an individual whose data is processed by 23andMe, Inc (a ‘subject access request’), or as a local EU Data Protection Authority, please either contact us at 23andme@datarep.com or use the contact form set out below. This message will reach us by way of our EU-based Data Protection Representative, DataRep*.
When preparing your request, please include details of the type of personal data about which you are enquiring, but do not include any actual personal data unless unavoidably necessary (e.g. refer to your address, medical records or other types of data about which you are inquiring generally, without supplying the specific details of your address or the medical condition about which the data will be held).
Please be aware that we may request additional information to confirm your identity – this is for your own protection to ensure that your personal data is not released to a third party.
* DataRep is a trading name of Data Protection Representative Limited, a company registered in Ireland with registered number 616588. For details of how DataRep will process your data, please refer to our privacy policy.
Please be aware that we have recently changed our trading name from DPR Group to DataRep. This does not affect our appointment as Representative of the company processing your personal data, or your legal rights in respect of that data.
If you have any questions or concerns about the change, please contact us here!